Shipping Policy

Production time

Standard production is 2 weeks (faster turnaround available with express shipping). The clock starts when you approve your mockup, not when you place the order.

Delivery

Orders ship from within the United States. You will receive tracking as soon as your order leaves our facility.

Rush orders

If you have a fixed event date, tell us on the quote form. We will confirm in writing whether we can meet it before you pay.

Questions

Email info@customizeddogtoys.com or text (929) 605-4397 and we will confirm the timeline for your specific order.